Privacy Policy
Helen Andersen
Last updated: 28 October 2026
At Helen Andersen, your privacy matters. This Privacy Policy explains how personal information is collected, used, stored and managed when you visit this website or make an enquiry.
1. Information We Collect
When you submit an enquiry through our website contact form, we may collect:
Your name
Business name
Email address
Phone number
The type of support you are enquiring about
Any additional information you choose to provide in your message
We only ask for information reasonably necessary to respond to your enquiry.
Please do not include confidential employee records, sensitive personal information or detailed workplace allegations in the contact form.
2. How We Use Your Information
Information submitted through our contact form is used to:
Respond to your enquiry
Understand the nature of the assistance you require
Contact you about potential HR or WHS services
Arrange an initial discussion or follow-up where appropriate
Maintain relevant records of our communications
We do not sell your personal information or use contact form submissions to add you to a marketing mailing list without appropriate consent.
3. Storage and Security
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.
Our website is hosted by Squarespace. Information submitted through the contact form may be processed or stored by Squarespace and any connected email or form-storage services used to receive and manage enquiries.
These service providers may process or store information outside Australia.
We limit access to personal information to those who reasonably require it to manage enquiries and provide services.
Although reasonable precautions are taken, no method of electronic transmission or storage can be guaranteed to be completely secure.
4. Sharing Your Information
We do not sell or rent your personal information.
Information may be shared with trusted technology providers where necessary to operate the website, receive enquiries or communicate with you.
We may also disclose information where required or authorised by law.
5. Website Cookies and Analytics
Our website is hosted on Squarespace, which may use cookies and similar technologies for website functionality, security and performance.
Depending on the website settings, information about visits and website usage may also be collected through analytics tools.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Accessing, Correcting or Deleting Your Information
You may contact Helen Andersen to request access to personal information held about you, ask for inaccurate information to be corrected or request deletion of information that is no longer required.
Requests will be considered in accordance with applicable legal and record-keeping obligations.
7. How Long We Keep Information
Personal information is retained only for as long as reasonably necessary to manage enquiries, maintain appropriate business records or meet applicable legal obligations.
Information that is no longer required will be securely deleted or de-identified where appropriate.
8. Privacy Concerns or Complaints
If you have a question or concern about how your personal information has been handled, please contact Helen Andersen using the details below.
We will review your concern and aim to respond within 30 days.
Where applicable, and if you remain dissatisfied with the response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
9. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to our website, business practices or legal obligations.
The most recent version will be available on this website.
10. Contact
Helen Andersen
Email: hrhelen@gmail.com
Website:
Business location: Goondiwindi, Queensland Australia